Securus Technologies is the leading inmate communication service provider in the United States. The company has been working in the communication industry for some years now, and it has managed to beat all its competitors. Securus Technologies is headquartered in Dallas (BBB.org), and it has several offices in different parts of the country. It serves more than three thousand correctional facilities and over one million prisoners.
Since the company was started, its primary objective has been serving inmates by providing incident management, biometric analysis, inmate self-service, emergency response, public information, communication and monitoring services. The institution wants to ensure that the world becomes a safe place.
To meet its objectives, the company uses the best and latest technology. This is actually one of the reasons the company is doing very well. The customer care service in the company is also the best, with a group of professionals who are quite experienced.
Recently revealed by PR Newswire, Securus Technologies announced that it intended to release some reports and articles. The information in the reports concerns the integrity breaches and wrong doings committed by one of their biggest competitors, Global Tel. Securus Technologies has done published such information in the past. Most of the integrity breaches and wrong doings published in the report have taken place in the last six months.
Since Securus Technologies has been in the industry for quite some time, it has acquired the expertise and knowledge needed. Richard Smith, the CEO of the company, says that his institution enjoys serving inmates and their families. It would be unfair for them to allow one company to spoil the business.
Publishing the integrity breaches and wrong doings done by Global Tel will be a good way of shaming the company and forcing them to serve inmates better. The institution will definitely be compelled to raise its standards, keeping the interests of the prisoners at heart.